SOUND PROJECT / SUPERMODIFIED PRIVACY POLICY

Introduction

Your privacy is important to us. This policy explains how we collect, use, share, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

Who We Are

We are SUPERMODIFIED events & marketing LTD, a music promotion company dedicated to bringing you the best live music experiences. For any privacy-related queries, please contact our Data Protection Officer at blake@soundproject.uk

What Data We Collect

We collect the following data:

- Personal Identification Information: Name, email address, phone number, postal address.

- Payment Information: Credit card details for ticket purchases.

- Technical Data: IP address, browser type, and version.

- Usage Data: Information about how you use our website and services.

How We Collect Data

- Directly from you when you purchase tickets, sign up for newsletters, or contact us.

- Automatically via cookies and similar technologies when you use our website.

How We Use Your Data

We use your data to:

- Process ticket purchases and deliver services.

- Send you updates and promotional materials if you have opted in for marketing communications.

- Improve our website and services based on user behaviour.

- Comply with legal obligations.

Legal Basis for Processing

We process your data based on:

- Contractual necessity: To fulfil our contract with you.

- Consent: For sending marketing communications.

- Legitimate interests: To improve our services and ensure security.

- Legal obligation: To comply with laws and regulations.

Sharing Your Data

We may share your data with:

- Service providers: For payment processing, email marketing, and website analytics.

- Event partners: Artists, venues, and ticketing agents involved in the events you attend.

- Legal authorities: When required by law.

International Data Transfers

Your data may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data.

Data Security

We implement security measures to protect your data from loss, misuse, and unauthorised access. These include encryption, access controls, and secure storage.

Data Retention

We retain your data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Your Rights

You have the right to:

- Access your data and request a copy.

- Rectify inaccurate data.

- Erase your data.

- Restrict processing.

- Object to processing.

- Data portability.

- Withdraw consent at any time.

To exercise your rights, contact us at blake@soundproject.uk

Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes by posting the new policy on our website.

By using our services, you agree to the terms of this privacy policy. Thank you for trusting us with your personal data.